In this episode we are joined by Jonathon Charlton, Customer Experience Solutions Director and James Hinton, Collaboration Solutions Director to share their key takeaways from Cisco's Webex One event. From AI-driven meeting experiences and dynamic device updates to innovations in contact center automation and open integrations with platforms like Microsoft and Salesforce, we explore what these developments mean for collaboration and customer engagement. Plus, hear about Natilik’s award-winni...
All content for NatChat - The Natilik Podcast is the property of Natilik and is served directly from their servers
with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.
In this episode we are joined by Jonathon Charlton, Customer Experience Solutions Director and James Hinton, Collaboration Solutions Director to share their key takeaways from Cisco's Webex One event. From AI-driven meeting experiences and dynamic device updates to innovations in contact center automation and open integrations with platforms like Microsoft and Salesforce, we explore what these developments mean for collaboration and customer engagement. Plus, hear about Natilik’s award-winni...
NatChat - Exploring Regulatory Shifts and Digital Risk in Financial Services
NatChat - The Natilik Podcast
11 minutes
3 months ago
NatChat - Exploring Regulatory Shifts and Digital Risk in Financial Services
In this episode, we are joined by Tony Finn to discuss recent developments and advancements within the financial services sector, with a particular focus on the impact of the Digital Operations Resilience Act (DORA). The conversation highlights the growing emphasis on digital risk management and regulatory compliance, reflecting on how these regulatory frameworks might serve as models for other industries in the future. Touching on the notion that 'slow time is the new down time' and ho...
NatChat - The Natilik Podcast
In this episode we are joined by Jonathon Charlton, Customer Experience Solutions Director and James Hinton, Collaboration Solutions Director to share their key takeaways from Cisco's Webex One event. From AI-driven meeting experiences and dynamic device updates to innovations in contact center automation and open integrations with platforms like Microsoft and Salesforce, we explore what these developments mean for collaboration and customer engagement. Plus, hear about Natilik’s award-winni...
