Максим Спиридонов, 10.07.2025 The interview was published as part of the "Time of Pragmatic Romantics" series, which we are conducting with the Reforma business club with the support of Tochka Bank, a bank for entrepreneurs and enterprises. A database of cases, tools, and guides on the application of new management models from leading companies: Dodo Brands, Tochka Bank, Komus, Rostelecom, etc.: https://clck.ru/3N3gSH Open an account with Tochka Bank. The first 3 months of service with an 80% discount: https://b.link/ghn8spkp Andrey Zavadskikh, CEO of Tochka Bank, talks about a revolutionary approach to management without a classic hierarchy. Find out how Tochka Bank destroyed the old rules of management and created a unique management system without bosses, where decisions are made by teams. 40 pages of useful materials for business leaders in my Telegram channel: https://t.me/+1BDDBAn5xV80MjQ6 Timecodes: 00:00 - Introduction 00:44 - Holacracy 02:30 - Why 8 billion rubles were returned 04:30 - About Tochka’s business 06:15 - Advertising 06:20 - What makes Tochka different 09:30 - Why Russia has cool banking 12:00 - How do you select employees 15:20 - How to formulate goals 18:40 - Pragmatic romanticism 20:56 - Advertising 21:09 - Global trend in business 24:33 - How to manage without hierarchy 32:00 - There is a request to influence the system 33:05 - It’s hard to be at Tochka get in and can't get out 34:50 - T-bank absorbed Tochka? 36:50 - Maybe you'll give up holacracy? 37:45 - Ecosystem with products from competitors 39:38 - Large-scale plans for the future 43:25 - Who is holacracy suitable for? 47:34 - What is your motivation system? 50:13 - Recommendations for the transition to holacracy 53:55 - Challenges before holacracy 55:25 - Partnership with Asia 58:00 - Competition Оригинальное видео доступно на YouTube: https://youtu.be/lCIp0kTWnoA