π¨βπΌWelcome to another episode of Muvi On Mic, hosted by Shivashish Prasad! In this podcast, we explore the realm of customer support systems, unlocking the potential of new-age strategies and technologies to elevate your customer service game. Join our expert speaker, Debabrata Sahu, as we delve into the intricacies of crafting a strategic customer support system tailored to modern demands.
ποΈ Key Discussion Points:
The Evolution of Customer Support
Leveraging Modern Technologies for Exceptional Service
Workflow Tools for Enquiries, Issues, Internal Requests, and More
Innovative Workflow Management Tools Unveiled
Seamless Integrations for Enhanced Efficiency
Monitoring Deliverables in Real-Time
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