Women's Day Special with Julia, Kerli and Livia

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MSPA Podcast

MSPA-EA

24 episodes

1 week ago

Stay on top of the industry learning from experts, influencers, case studies and more through the Mystery Shopping Professionals Association - Europe/Africa Podcast! The MSPA is the representative Trade Association for companies participating in the Mystery Shopping industry. The Association operates on a regional basis worldwide, with Chapters located in America, Europe/Africa and Asia/Pacific. Member companies unite as a common body for the purpose of strengthening the Mystery Shopping industry through combined efforts and actions.

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Women's Day Special with Julia, Kerli and Livia

MSPA Podcast

25 minutes 23 seconds

2 years ago

Women's Day Special with Julia, Kerli and Livia

On today's episode we celebrate Women's Day with three dynamic women of the Mystery Shopping Industry. We discuss gender equality issues and progress made in our industry as well as role-models and steps that companies can take towards building a more equiatble workplace for women!

Julia Kaufmann grew up in a family of entrepreneurs, and started her company in college at the age of 21 and still runs it today. She is a member of the advisory board of the Quality Association of German Pharmacists and a trained quality trainer. Now a „mompreneur“, she runs her own company and participates in other ventures.

Kerli Soosar is the CEO and partner of Dive, which operates in 8 countries today: all Nordics, Baltics and Poland. She has experience in customer service monitoring and management almost 20 years.

Livia Gervasoni is the CEO of KIK. in Italy one of the most dynamic and respected institutes in the field of market research, not only in Italy, but also internationally.