Then, Now and Next - Interview Luis Duarte and Veronica Boxberg Karlsson

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MSPA Podcast

MSPA-EA

24 episodes

1 week ago

Stay on top of the industry learning from experts, influencers, case studies and more through the Mystery Shopping Professionals Association - Europe/Africa Podcast! The MSPA is the representative Trade Association for companies participating in the Mystery Shopping industry. The Association operates on a regional basis worldwide, with Chapters located in America, Europe/Africa and Asia/Pacific. Member companies unite as a common body for the purpose of strengthening the Mystery Shopping industry through combined efforts and actions.

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Then, Now and Next - Interview Luis Duarte and Veronica Boxberg Karlsson

MSPA Podcast

16 minutes 54 seconds

5 months ago

Then, Now and Next - Interview Luis Duarte and Veronica Boxberg Karlsson

THEN, NOW AND NEXT….

Welcome the 9th of our series ofinterviews with key figures from our MSPA membership. Their perspective covers Then - how they started, Now - the challenges and opportunities today and Next- what they hope the future brings.

Our host Luis Duarte is joined by VeronicaBoxberg Karlsson, Founder of MSPA Europe/Africa, Quality Awards and the Smiling Report and Author of books aboutMystery Shopping in 25 languages.