MSP Voice Episode 66 - "Open Book" with Eric Rieger

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MSP Voice

MSP360

72 episodes

7 months ago

MSP Voice is a podcast produced by MSP360 where each week we talk to different managed service providers about their business. We cover topics like how to get started, what are some of the best tools and even what to avoid. The goal is to be informative and a go-to resource for any MSP looking to start or grow their business. © MSP360

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All content for MSP Voice is the property of MSP360 and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

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MSP Voice Episode 66 - "Open Book" with Eric Rieger

MSP Voice

35 minutes 44 seconds

6 years ago

MSP Voice Episode 66 - "Open Book" with Eric Rieger

Podcast main page: www.mspvoice.com/
Show-notes: www.mspvoice.com/msp-voice-episode-66/

Guest: Eric Rieger

Company: Webit Services

This week’s guest is Eric Rieger from Webit Services out of the Chicago area. In business since 1996, Webit actually started under a different, less fortunate name which Eric explains. Eric had a few different careers before starting Webit which helped him to prepare for running his own business. Besides MSP Webit also helps companies with business intelligence and analytics and has developers on staff.

Inspired by the book “The Great Game of Business” by Jack Stack (Amazon), Eric has adopted Open Book Management at Webit Services. We discuss at length the concepts of Open Book Management and how Webit has implemented it in their business. If you want to learn more, check out the website for The Great Game of Business here: https://www.greatgame.com/

One of the other concepts that Eric talks about is the power of purpose. He mentions a presentation by Clark Gey at the annual Gathering of Games conference. You can find it on YouTube here. After returning from the conference Eric and his team adopted their purpose, “keeping American business secure and productive”. Eric puts this into more perspective about how what they (and MSPs in general) do to keep the economy running.