In this episode, Steve McGregor, Managing Director of McGregor Removals & Storage, discusses how he returned to the industry in 2013 to start his own business, even though as a third-generation remover he swore he would never be involved in Removals!
McGregor Removals & Storage is based in Belfast, Northern Ireland and offer removals, storage, distribution and packing services, covering the whole of the UK and Ireland, focusing primarily on customer service, and in January 2025 have started an international shipping service. Fleet wise McGregor Removals & Storage operate a fleet of 9 vehicles and are not brand loyal in the slightest, and storage wise they have a 16,000 sqft warehouse.
Apart from the everyday challenge of removals, Steve’s challenges have been staff and recruitment, switching off and detaching when away from the workplace, and accepting that you cannot change bad attitude.
The one thing Steve would change from his moving past would have been to network earlier, which would have taken McGregor Removals & Storage further and faster.
Steve has several high points of being within the industry, becoming a member of BAR (British Association of Removers), moving Dame Kelly Holmes, and the excitement from Steve’s children, nieces and nephews when they see the vehicles on the road as the vehicles are named after them.
The one thing Steve would like to change within the industry is to have a more structured sales process.
The advice Steve would give himself just starting out within the industry again is to network earlier and do more homework on the industry.
In the next 5 years Steve wants to continue to grow the McGregor brand. Industry wise, Steve sees technology playing a big part.
Outside of the industry Steve spends time with his two daughters, the challenge of running, working out at the gym, and has recently bought a boat.
And as always, we end Moving Matters with a funny moving story, well two, one involving a tip and the other a sex toy.
Enjoy!
Links to McGregor Removals & Storage:
Special Guest: Steve McGregor.