The MI Tango involves skillfully balancing a client's "change talk" (statements favoring change) and "sustain talk" (statements favoring the status quo). Practitioners use reflective listening and strategic questioning to guide clients toward change while respecting their ambivalence. Empathy and collaboration can build trust with resistant caregivers and help them envision a better future for their children. Sage Training and Consulting: traumainformedMI.com