“The best leaders and founders I’ve worked with have the ability to have conviction about a vision and an opinion, but also the ability to open up the decision or the moment and say, ‘OK, is there something I'm not thinking about?’ or ‘What could I have done differently?’” Claire Hughes Johnson draws on her experience leading and managing teams at Google and Stripe, and reflects on all things people management on this episode of Moonshot. Delving into insights published in her book, Scaling People: Tactics for Management and Company Building, Claire discusses the difference between leadership and management, how to build trust and set expectations with early hires, and how startup founders can effectively give and receive feedback.