The National Association of Head Teachers has written to the Department for Education demanding it take action to address what it describes as the failing Teachers' Pensions Scheme. The union has told Money Box it's shocked at the number of members contacting it for help describing a litany of delays, miscommunication and the failure to carry out even basic services leaving many in financial disarray. The government says it understands these problems have caused frustration and it's continuing to work closely with Teachers’ Pensions to resolve these issue as soon as possible.

This year's Winter Fuel Payment in England, Wales and Northern Ireland is going to all pensioners but instead of everyone keeping it, those who have an income of more than £35,000 will have it taken back by HMRC. How will that work in practice?

Fake news stories about the state pension have been worrying many listeners. We'll have some advice on what to look out for.

And tens of thousands of motorists could be eligible for a share of £200m in compensation after insurers paid them too little on their claims.

Presenter: Paul Lewis Reporters: Dan Whitworth and Catherine Lund Researchers: Eimear Devlin and Jo Krasner Editor: Jess Quayle Senior News Editor: Sara Wadeson

(First broadcast 12pm Saturday 27th September 2025)