Tara and Billy are joined by Chaplain Eric Bramble for a frank conversation of the burdensome situations they have seen when the professionals could be called in, but volunteers full of FLT take on the tasks. Sometimes with amazing outcomes, and sometimes when those volunteers are under the pump to perform perfectly even though they lack the experience to do so. Volunteering is not easy in every case. And since it has been a while since the last episode there are some events from the past few...