Forest Admin's Podcast: "Mission Ops: Possible"
A podcast where top Ops leaders share strategies, challenges, and lessons from the field.
https://www.forestadmin.com/blog/tag/podcast
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Episode 5
Guest: Nathanaël Romano, CTO & Cofounder at Dift
Host: Guillaume, Head of Marketing at Forest Admin
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00:00 Full Version w speaker focus - May 13, 2025
00:59 Nathanael's Introduction
01:57 Dift's mission and presentation
03:05 The problems Dift tackles in fundraising
04:46 The different programs at Dift
07:29 The Accor ALL Success Story: cobuilding loyalty giving
10:12 The KPI's Dift and its customers are looking atz
14:03 Keeping the human aspect in working with nonprofits
22:18 Tip to build a post-AI team and mindset
22:59 Detecting what can be well automated with LLM's
23:42 "Don't write long stuff with LLM's"
27:20 The tools Dift Ops are using
29:28 How the usage of Forest Admin evolved as the team grew
31:22 Final tips on Ops tooling and AI