Did you know meeting planning is one of the top 5 most “high-stress jobs”?  Of course, you have, it’s one of 12 reasons that I have very little hair left!  Have you ever been ankle-deep in planning and that board member, or your boss, comes to you with yet another change?  What do you do? Do you rip them a new one and say that you hope they get hit by a bus and then a steamroller and then the USC marching band...oh wait that was the end of The Naked Gun. A better move is to take a deep breath and not just react but carefully respond.  Today’s guest Molly Marsh from AMR Management Services walks us through this process and leaves us with some tips on how to keep our cool when all we want to do is rip someone’s head off!

Takeaways:

1. Reaction is the first thing we feel.(fight or flight). The trick is to stop your internal voice from coming out and taking the pause to think through a proper response.
   
2. This can apply to almost any interaction. It’s particularly good with professional environments where you’re being judged instantaneously.
   
3. Be careful of body language for video conferences. Turn off your camera for a moment if you need.
   
4. PLACE (Pause, Label, Ask, Choose, Empower)
   

Links Mentioned on the Show

• PCMA Foundation: https://foundation.pcma.org/
  
• Meeting Industry Fund: http://www.themeetingsindustryfund.org/