In the latest episode of Mind Your Leadership, Dr. Keren Tsuk interviews Dr. Osnat Bouskila-Yam, focusing on the transformative role of communication and listening in organizations. They discuss the impact of feedback, the significance of vulnerability in leadership, and the importance of creating environments that foster open communication. Dr. Bouskila-Yam shares personal stories of overcoming challenges and emphasizes practical steps for improving listening skills in leadership. Key insights include the idea that listening is more than just hearing—it's about understanding and creating space for others to express themselves. The episode highlights how managers can facilitate deeper connections by encouraging feedback and asking insightful questions.
Key Points & Insights:
Listening is a skill that can be developed with practice.
Positive feedback depends on clear intentions.
Vulnerability in leadership builds trust and openness.
Effective communication requires patience, presence, and a supportive environment.
Asking thoughtful questions promotes deeper understanding and drives change.
Notable Quotes:
"Listening is a muscle that I didn't use enough."
"There’s no positive or negative feedback, only intention."
"A good listener creates space for others to express themselves."