Joining Mik in this episode of Mik + One is Carol Houle, Senior Vice President and Global Head of Financial Services and Insurance at Atos. With over two decades of experience in building and renovating businesses seeking to focus on strategic digital transformations, Carol shares success stories and challenging lessons she has learned in her professional journey. Carol and Mik talk about the complexities of agile transformation, and the role that education can play in optimizing value streams.   Mik and Carol also have a transformative discussion about how the shift from project to product is actually a shift of mindset, and for a shift of mindset to occur acknowledgment from a higher place within individuals, and fundamentally within the organization, is crucial.  Key discussions include:   Carol’s background and history in the industry  Improving technology in the last decade  What is agile transformation?  How to measure improvement and maintain autonomy   The need for shifting mindsets and education  Special focus sessions for executives and how they can be utilized  The value of servant leadership and empowerment   Setting up systems that include feedback loops to create a sense of control  Instrumentation of business value to connect to your business strategy  Why digital transformation is the vehicle for building relationships Subscribe to the Mik + One podcast today so you never miss an episode and don’t forget to leave your review.  Follow Mik on Twitter:  @mik_kersten #MikPlusOne  www.tasktop.com  Additional Resources:  Connect with Carol  Portfolio SAFe  Dean Leffingwell on the Mik + One Podcast: Part 1, Part 2  MarTech  Dave West - podcast episode  Scrum Studio  Greenfield project  Skunkworks  Bimodal IT  Agile Release Train  Mik + One Podcast Episode 20: Justin Watts  For more information on Carol Houle, please visit: https://projecttoproduct.org/podcast/carol-houle/