As amazing as modern technology can be, it doesn’t always work the way we want it to work. Sometimes your home Internet goes out or your new coffee machine isn’t cooperating. In those instances, calling customer support or having a technician visit isn’t always a smooth process either. Luckily, TechSee is revolutionizing how people receive customer support for their devices. For customers, technicians, and service providers, the entire process is simplified by TechSee’s solutions to reduce the time and money it takes to provide customer service solutions. On his recent appearance on the Midstage Startup Momentum Podcast, TechSee co-founder and CEO Eitan Cohen spoke to Roland Siebelink about how TechSee’s products are helping and the success they’ve achieved thus far.
How TechSee developed its product offering.
The importance of having a vision and not losing faith in it.
Why TechSee’s indirect distribution strategy is rare among startups.
How TechSee finds and brings value to its partners.
What it takes to get customers involved in the process.
