In this special episode, Peter is joined by longtime colleague Dr. Patrick Runnels to share the story behind Intersection: A Conference to Transform Healthcare, taking place in Cleveland, OH, from September 22 to 24, 2025. Designed as more than just another healthcare conference. Intersection is a space for humility, curiosity, and bold conversations. A place where healthcare leaders can share what’s working (and what’s not), challenge the status quo, and commit to the long game of transformation. With keynote speakers, thought-provoking panels, and intimate breakout sessions, the agenda is designed to spark genuine dialogue and lasting change. If you believe healthcare needs more than incremental improvement—it needs elevation—this is your moment. Learn more and register here. https://whova.com/web/GDBh2z2kjahuUuKUU0BkgybhKW79W%4050Yr7%40TiAEqtE%3D/
Use promo code: micromoments for 50% off registration through August 19, 2025.
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In this special episode, Peter is joined by longtime colleague Dr. Patrick Runnels to share the story behind Intersection: A Conference to Transform Healthcare, taking place in Cleveland, OH, from September 22 to 24, 2025. Designed as more than just another healthcare conference. Intersection is a space for humility, curiosity, and bold conversations. A place where healthcare leaders can share what’s working (and what’s not), challenge the status quo, and commit to the long game of transformation. With keynote speakers, thought-provoking panels, and intimate breakout sessions, the agenda is designed to spark genuine dialogue and lasting change. If you believe healthcare needs more than incremental improvement—it needs elevation—this is your moment. Learn more and register here. https://whova.com/web/GDBh2z2kjahuUuKUU0BkgybhKW79W%4050Yr7%40TiAEqtE%3D/
Use promo code: micromoments for 50% off registration through August 19, 2025.
Designing with Empathy: Human-Centered Innovation in Healthcare with Sara Edwards
Micro-Moments With Peter
19 minutes 16 seconds
7 months ago
Designing with Empathy: Human-Centered Innovation in Healthcare with Sara Edwards
Human-centered design remains one of the most underdeveloped areas in healthcare—and that may be why 1 in 4 patients continue to experience harm, a statistic that has remained unchanged for decades.
In this episode of Micro Moments with Peter, Sara Edwards, Director of Design Operations for the Veale Initiative for Healthcare Innovation at University Hospitals, joins the conversation to explore how human-centered design can reshape patient safety. This problem-solving approach starts with deep empathy, ensuring that solutions are built around the needs of the people we serve.
Love’s other name is understanding. Without understanding, there’s no real path to progress—whether in healthcare, innovation, or human connection. Tune in for a conversation on how embracing this mindset of understanding can lead to safer, more effective, and compassionate care.
Micro-Moments With Peter
In this special episode, Peter is joined by longtime colleague Dr. Patrick Runnels to share the story behind Intersection: A Conference to Transform Healthcare, taking place in Cleveland, OH, from September 22 to 24, 2025. Designed as more than just another healthcare conference. Intersection is a space for humility, curiosity, and bold conversations. A place where healthcare leaders can share what’s working (and what’s not), challenge the status quo, and commit to the long game of transformation. With keynote speakers, thought-provoking panels, and intimate breakout sessions, the agenda is designed to spark genuine dialogue and lasting change. If you believe healthcare needs more than incremental improvement—it needs elevation—this is your moment. Learn more and register here. https://whova.com/web/GDBh2z2kjahuUuKUU0BkgybhKW79W%4050Yr7%40TiAEqtE%3D/
Use promo code: micromoments for 50% off registration through August 19, 2025.
