Tony and Jordan unpack one of the biggest mindset shifts for STR operators: chasing consistency instead of perfection. Whether it's installing a new AC before it fails in peak season or responding to guests in 10 minutes instead of 40, they explain how consistent execution builds trust, saves money, and reduces stress.

They also highlight the importance of culture, team training, and proactive communication with owners. If you're tired of swinging between burnout and hero moments, this episode will help you build a more stable, scalable vacation rental business.

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