In this episode of MGAA Conversations, host Mike Keating speaks with newly appointed Ryan Gill, CEO of Bspoke Group, following the company’s acquisition by NFP. Ryan shares how Bspoke will operate “independent but connected” under its new ownership, his outlook on market softening, regulation, diversification, broker partnerships, and the evolving role of AI and automation within MGAs. He also outlines his 12-month vision as CEO — aiming to cement Bspoke as the UK’s leading niche and specialist MGA while empowering his team to thrive. Key Quotes “Independent but connected — that’s how we’ll run under NFP.” “We will not chase prices down. Discipline is critical through the cycle.” “Diversification isn’t accidental — we built Bspoke that way by design.” “A lot of what people call AI is actually just automation. We’re taking a measured, sustainable approach.” “AI should remove the noise so our people can focus on higher-value work.” Resources Bspoke Group — https://bspokegroup.com MGAA — https://www.mgaa.co.uk NFP — https://www.nfp.com   About the Guest — Ryan Gill Ryan Gill is the CEO of Bspoke Group, a specialist MGA platform operating across niche and non-standard insurance sectors. Appointed following Bspoke’s acquisition by NFP, Ryan leads the group’s strategy of disciplined diversification, market agility, and people-focused innovation. With a commitment to speed, service, and solutions, he is steering Bspoke to become the UK’s leading niche and specialty MGA.   About the Host: Mike's extensive expertise in the insurance sector has allowed him to witness and adapt to the dynamic shifts within the industry. Throughout his 40 year career, he has navigated the traditional realms of insurers, brokers, and MGAs (Managing General Agents) across both Commercial and Personal Lines markets. He has held Executive positions at AXA, Midas, UK General and most recently Insurtech start up Qlaims before becoming Chief Executive Officer at the MGAA in September 2020.  Mike is excited about the new MGAA podcast series, which aims to showcase key figures in the UK insurance industry and beyond, providing insight into the challenges and opportunities that the MGA industry encounters. Mike's LinkedIn Profile: https://www.linkedin.com/in/michael-keating-230b8424/