As the payments landscape continues to evolve, how should ISOs, agents, and software providers approach 2026—by going all-in on vertical-specific solutions or by refining generalized offerings that can serve a wider market?
In this solo episode, James Shepherd shares hard-earned insights from his experience running both CCStorage, a vertical-specific solution, and Stackably, a more generalized tech platform. He breaks down the advantages and challenges of each approach and offers practical advice on how to align your strategy for growth, innovation, and long-term success in the coming year.
Whether you’re building software, growing an ISO, or rethinking your 2026 roadmap, this is an episode you won’t want to miss.
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As the payments landscape continues to evolve, how should ISOs, agents, and software providers approach 2026—by going all-in on vertical-specific solutions or by refining generalized offerings that can serve a wider market?
In this solo episode, James Shepherd shares hard-earned insights from his experience running both CCStorage, a vertical-specific solution, and Stackably, a more generalized tech platform. He breaks down the advantages and challenges of each approach and offers practical advice on how to align your strategy for growth, innovation, and long-term success in the coming year.
Whether you’re building software, growing an ISO, or rethinking your 2026 roadmap, this is an episode you won’t want to miss.
Understanding Visa VAMP and the Future of Chargebacks
Merchant Sales Podcast
49 minutes 2 seconds
4 months ago
Understanding Visa VAMP and the Future of Chargebacks
Chargebacks are evolving—and if you’re selling merchant services, underwriting accounts, or handling compliance, you need to be ahead of the curve. In this episode, James Shepherd interviews Scott Adams, one of the industry’s leading experts on chargeback management and Visa’s new VAMP program. Scott offers a clear breakdown of what VAMP means for ISOs, processors, and merchants, and how to prepare for what’s coming next.
Then, Rich Norton shares sales strategies from the field, and Patti Murphy joins James for Today in Payments, covering key developments in stablecoin, Fed payments, and more.
Merchant Sales Podcast
As the payments landscape continues to evolve, how should ISOs, agents, and software providers approach 2026—by going all-in on vertical-specific solutions or by refining generalized offerings that can serve a wider market?
In this solo episode, James Shepherd shares hard-earned insights from his experience running both CCStorage, a vertical-specific solution, and Stackably, a more generalized tech platform. He breaks down the advantages and challenges of each approach and offers practical advice on how to align your strategy for growth, innovation, and long-term success in the coming year.
Whether you’re building software, growing an ISO, or rethinking your 2026 roadmap, this is an episode you won’t want to miss.