“Shedding light on the work that people do not often see and therefore take for granted.” Professor and Vice Chair of Research in the Department of Family Medicine at Oregon Health & Science University (OHSU) in Portland, Oregon. Implementation scientist and an expert in qualitative and mixed methods research. My research examines the interpersonal and organizational aspects of health care delivery with a particular focus on primary and behavioral health care. I enjoy examining and understanding how to address the challenges that emerge when implementing innovations and quality improvements in primary care practices, and my research highlights the often-invisible work and value of primary care clinical teams. One of my current projects is to study the staffing configurations of advanced primary care practices (professionals, roles, functions) in the United States (U.S.). I am honored to be a National Academy Medicine member, and I currently serve on the National Academy of Science Engineering and Medicine Standing Committee for Primary Care, which is an advisory committee to the federal government on primary care. For fun, I mom, a wife, a Portland Timbers fan, a foodie, and dog-lover who endeavours to be a decent recreational tennis player.