It's not uncommon for clients to call us with a patient conflict and tell us the following: "I performed a perfect procedure and the patient is still livid. What did I do wrong?" The problem may not have been the procedure - it's possible the patient was not a good fit for the procedure in the first place. Here's what we mean: A patient suffering from a condition like body dysmorphic disorder will likely never be satisfied. Patients suffering from these conditions generally need a referral to a provider who specializes in treating such individuals. How do you broach the subject? How can you screen prospective patients for these challenges BEFORE you assume ownership of their care? Leslie Fletcher, NP-BC, is a highly respected aesthetic nurse injector who has worked since 2001 with world-renowned, celebrity dermatologists and plastic surgeons. Leslie has trained over 6,000 providers and is a master at addressing and resolving patient conflicts specific to the medispa space. Medical Justice and Leslie Fletcher, NP-BC, discuss in detail how surgeons can screen prospective patients for these conditions before treatment starts - increasing the likelihood the patient is a good fit for your practice and minimizing the risk of patient conflict. Our podcast has the details...