Welcome to Mastering Online Sales with Emotional Intelligence. I’m Shellby Johnson, and I’m honored to have you here as we embark on this journey together. Today, I want to talk about a concept that has transformed not only my approach to business, but also my life: emotional intelligence. In the world of online sales, it’s easy to focus on numbers, funnels, and conversions — but behind every sale is a story, a person, and a purpose. Harnessing emotional intelligence in sales is about so much...