You were misunderstood. Although you have spent a lot of effort to be precise and clear. But nevertheless somehow your counterpart has horribly misunderstood you. And now you're in big trouble. Perhaps your spouse interpreted your "Nice" for the new dress as inadequate. Or there was this tone of desinterest in your voice. Or you just run into this ugly problem at work and your mind is still in the office. You all remember what happens after such situation. Something has gone wrong. How can we avoid such kind of situation? Everything we say OR not say, everything we do OR not do, transfers a message. We cannot decide whether we communicate or do not communicate. We always communicate. Communication happens verbally and non-verbally, explicitely and implicitely. We should be aware that a risen eyebrow, a turn-away face, a dismissive look transfers information to the receiver. You guys should listen to this episode if you want to understand why communicating could sometimes be that complicated, erroneous or misleading. If you want to improve your skills herein you're exactly right in this session. If you want to get the tips in written form, feel free to use the link below to get your personal copy of the tips-list.