Everyone’s talking about AI. But how do you go from personal productivity wins to real, enterprise-scale impact?Ben Vollmer has spent 30+ years helping organizations answer that question—leading product teams at Microsoft, IFS, and now RSM, where he drives AI and Power Platform strategy for some of the largest businesses in the US.In this episode, Ben breaks down what’s actually working on the ground: from AI agents processing invoices and summarizing shift reports, to how edge AI and micro-vertical models are quietly reshaping operations. We also talk about the biggest blockers to adoption (hint: it’s not the tech), how to roll out AI without overwhelming your teams, and why most companies are still underestimating the power of data readiness.Whether you’re deploying Copilot, building with Power Platform, or trying to drive real change in your org—this conversation cuts through the noise.⏱️ Timestamps00:00 – Intro 02:28 – What’s working now: tech + organizational alignment 04:05 – Real-world AI agent examples: invoices, IT tickets, and internal copilots 06:39 – “AI is a lot of magic being sold” — grounding the hype 09:36 – Intelligent applications: the next evolution of forms and decision-making 11:04 – Broad vs. micro-vertical models: the real AI frontier 17:39 – Tangible ROI: shift reports, document handling, internal service automation 23:15 – The GPS metaphor: how AI adoption builds trust over time 39:06 – Ben’s productivity tip: the Louis Litt email rewriting agent 📌 Resources MentionedRSM Power Factory: https://rsmus.comBen Vollmer on LinkedIn: https://www.linkedin.com/in/benvollmer/📬 Enjoyed this conversation?Subscribe to my newsletter Mastering AI for Productivity: https://samuelboulangerai.substack.com/Connect with me on LinkedIn: https://www.linkedin.com/in/samuelboulanger/Visit my website: https://samuelboulanger.com