Create a VIP Experience for Your Massage Clients-on a Budget

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Massage Momentum With Mary-Claire Fredette

Mary-Claire Fredette

20 episodes

6 days ago

I teach massage therapists and bodyworkers how to unleash their potential with simple, actionable advice & easy tech. Discover how to grow your massage therapist business even if you're an introvert & non-confrontational.

Entrepreneurship

Business

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All content for Massage Momentum With Mary-Claire Fredette is the property of Mary-Claire Fredette and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Entrepreneurship

Business

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Create a VIP Experience for Your Massage Clients-on a Budget

Massage Momentum With Mary-Claire Fredette

13 minutes 23 seconds

2 years ago

Create a VIP Experience for Your Massage Clients-on a Budget

Are you a massage therapist wanting to elevate your clients' experience without breaking the bank? This episode is for you!

Brands are built on customer experiences, and as a massage therapist your brand is no exception. Join us in exploring easy and cost-effective ways to elevate your service into a VIP experience that will delight your clients and boost your business.

Learn how to engage your clients more personally, how to add extra perks to your offers, and how to transform your workplace into a haven of tranquility.

**Summary:**

In this episode, we discuss how massage therapists can enhance their client's experience – and their own bottom line by creating a VIP experience. Some simple touches can make a big difference and many of them are very affordable. We delve into brainstorming ideas surrounding business, ambiance, aftercare, and communication during the massage. The subsequent steps will help you improve your services and offering with the ultimate goal of increasing your income and client satisfaction.

**Key Points:**

- Consider adding a VIP package to your business or a membership, which includes extra perks

- A VIP package can include exclusive features such as a foot scrub, hot towels, reflexology or special treatments that you only offer to VIP clients.

- Always remember to communicate with your clients, ask about their personal lives (notes from previous sessions can help here), and send out birthday cards or sympathy cards to show you care.

- Enhance the massage experience by adding free add-ons to any of your services. This could include hot stones, warm pillows, aromatherapy and more.

- Create a comfortable and relaxing environment for your clients by having phone charging stations, comfortable hangers for their clothes, and nice sheets for the massage table.

- Post-massage, consider offering mints, infused water, fair trade chocolates, or even a hand towel for clients to wipe off any excess oil.

- Ensure your bathroom is stocked with quality products including nice toilet paper and feminine products.

**Links Mentioned:**

- Free Webinar: How to know if a massage membership is right for you at www.massagemomentum.com

- Free Download-63 Ways to Create a VIP Experience for your Massage Clients: www.massagemomentum.com/63ways