Hacking CX- 5 Psychological Tricks You Didn't Know About

https://is1-ssl.mzstatic.com/image/thumb/Podcasts112/v4/09/02/4e/09024e09-7c50-da9d-8968-36d61e0a0221/mza_1689460784730677429.jpg/600x600bb.jpg

MarTech Well Done

Martech Well Done

14 episodes

1 week ago

MarTech Well Done explores the intersection of marketing and technology. Hear interviews and experts about their stories, how they are using marketing tools effectively, avoiding mistakes, the secrets of marketing automation, and more. MarTech Well Done is the perfect place to enjoy a well-done steak - like your favorite restaurant, something that will always have an ongoing great conversation and meal for you to enjoy.

Technology

RSS

All content for MarTech Well Done is the property of Martech Well Done and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Technology

https://d3t3ozftmdmh3i.cloudfront.net/production/podcast_uploaded_nologo/31403622/31403622-1664188481237-06c916a775bc2.jpg

Hacking CX- 5 Psychological Tricks You Didn't Know About

MarTech Well Done

15 minutes 10 seconds

2 years ago

Hacking CX- 5 Psychological Tricks You Didn't Know About

According to McKinsey, 70% (seventy percent) of customer purchasing experience is based on how the customer feels treated. This makes hacking customer experience easier. Our brain makes mistakes in a repeatable and predictable way.

In this episode, I will tell you about 5 (five) psychological tricks that you should necessarily implement in your customer experience strategy so that your customers feel that you respond 100% to their needs.

Sponsored by ➡️ https://user.com/en/