The "Marketing Your Attraction" Podcast is essential listening for every member of the Attractions Industry, including theme parks, haunted houses, escape rooms, family fun centers and more. Every episode takes listeners on a deep dive into a different marketing topic and how it applies to the Attractions Industry. Hosts Brad and Philip have spent over a decade in the industry and bring a total of over 20 years of combined marketing experience. Subscribe now for your regular dose of marketing insights.
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The "Marketing Your Attraction" Podcast is essential listening for every member of the Attractions Industry, including theme parks, haunted houses, escape rooms, family fun centers and more. Every episode takes listeners on a deep dive into a different marketing topic and how it applies to the Attractions Industry. Hosts Brad and Philip have spent over a decade in the industry and bring a total of over 20 years of combined marketing experience. Subscribe now for your regular dose of marketing insights.
What Do You Say To Them? How to personalize your messaging during the pandemic
Marketing Your Attraction
50 minutes
5 years ago
What Do You Say To Them? How to personalize your messaging during the pandemic
This podcast is a recording from a recent panel on personalizing your messaging to guests in preparation of opening your attraction this season. The discussion is divided into three sections—recommendations about messaging for guests before you open, while guests are on-premises, and after it closes.
Key Takeaways: Include safety in your messaging but focus on fun. Be aware of the rules and regulations in your area. Talk to this year’s haunt demographic. Be nimble and dynamic in response to feedback. Have a protocol for crisis management. Consider requiring advance, online purchase of tickets. Add value and raise your ticket prices. Introduce your safety messaging at the right time in the right places. Encourage guests to share their experiences on social media. Have staff visibly cleaning your haunt. Have a protocol for screening staff and responding if someone has symptoms. Let your guests know they’ll be scared safely.
Marketing Your Attraction
The "Marketing Your Attraction" Podcast is essential listening for every member of the Attractions Industry, including theme parks, haunted houses, escape rooms, family fun centers and more. Every episode takes listeners on a deep dive into a different marketing topic and how it applies to the Attractions Industry. Hosts Brad and Philip have spent over a decade in the industry and bring a total of over 20 years of combined marketing experience. Subscribe now for your regular dose of marketing insights.
