In this episode of "Marketing in the Now," Dave Reske interviews Rob Thomas, CMO of RamClean, about the complexities of marketing multi-location local businesses, especially in B2B janitorial services. Rob shares insights from his dual role as an agency owner and CMO, highlighting the need for lead generation-focused, city-specific strategies over broad brand awareness. He details geo-specific keyword targeting, multi-channel lead generation tactics, and a content strategy centered on high-impact, industry-specific case studies. The conversation also explores the increasing use of AI for content, CRM data summarization, and developing AI agents for sales and support.