This podcast is based on a detailed practical guide written by leading SMM expert Natalia Ermolova, designed to help you successfully create and develop a corporate account in social media. The core premise is that if your business is not present in social networks, then, simply put, it does not exist.
In this guide, you will find answers to all the questions that may arise regarding social media promotion, outlining key directions for creating and supporting corporate accounts, detailing the most typical mistakes, and establishing a clear strategy.
Key areas covered include:
• Understanding Core Platforms: Detailed strategies for marketing on Facebook, Twitter, and Google+.
• Strategy and Goals: Learning how to set clear goals and objectives for your presence in social networks, such as increasing brand awareness and loyalty, expanding your target audience, increasing sales, and monitoring customer feedback.
• Content and Engagement: Guidance on the importance of unique, interesting, and useful content, including strategies for making messages popular and respecting content constraints (for example, limiting promotional posts to 20–30% of total content).
• Account Management: Practical advice on managing corporate profiles, pages, and groups, including selecting the correct tone (friendly and positive, avoiding official language).
• Building Relationships: Emphasis on the fact that social networks are fundamentally about building long-term relationships and interaction with followers rather than acting solely as an advertising platform.
• Contests and Reputation: Methods for organizing successful contests and promotions to drive engagement and techniques for managing reputation and neutralizing negative comments.
• Audience: This information is valuable for both newcomers discovering the unlimited possibilities of social networks and for those who already consider themselves gurus of corporate account promotion, recognizing that SMM is a dynamic field requiring continuous learning.
Successful promotion requires complex, laborious, and daily work, and necessitates realistic, long-term planning (at least one to two years)
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