In this episode of Mapping we take a little bit of height and explore the building blocks of community building with Tanja Laub. We cover building psychological safety in internal communities, surfacing and evolving their purpose, defining the audience accordingly and of course engagement! Pick up a cup of your favorite beverage and let her insights sink in...

A little more about Tanja, in her own words:

I work in the Community Management industry since 2006. I've built communities for the media company RTL and worked as project lead community at the perfume chain Douglas. In 2010 I started my own consultancy business and now help other companies build better communities, my main focus is internal communities. I have also been chairwoman for the German community management association for 4 years.

You can learn more about the circle framework we mention in the conversation here

and if you speak German, check out Tanja's podcast about community building.

If you are building internal communities as well, we'd love to hear from you! You can reach out here.