In this episode of Manufacturing Mavericks, Bob McGregor, President of Neo Industries, shares his journey of turning around a micro-machining company in Colleyville, TX. When Bob purchased the struggling business, he had to navigate financial setbacks and make strategic decisions, including firing unprofitable customers and even sending apology fruit baskets—ultimately leading to success in contract manufacturing.
Bob's persistence and optimism shine as he discusses learning new skills, overhauling operations, and rebuilding customer trust. The conversation offers insights into the challenges and rewards of revitalizing a manufacturing company.
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