Every manager faces the problem of underperforming staff members from time to time.  In a recent episode, we discussed how low employee engagement can lead to low staff performance.  In their studies of employee engagement, the Gallup Organization found that it was a major cause of low performance and that full employee engagement was declining to the point that only 31% -- fewer than one in three employees -- were currently fully engaged in their occupations.  This is important to managers because Gallup also found that 70% of employee engagement was determined solely by the team manager.  In this episode, we’ll examine some of the causes of underperformance and disengagement, and talk about the steps you can take to manage both.