In times of crisis, how we respond matters just as much as what we say.

This video dives into the essentials of trauma-informed communication and volunteer counseling training — equipping leaders, pastors, and community responders to bring calm, clarity, and care into moments of chaos.

You’ll learn:

✅ The difference between acute, chronic, and complex trauma

✅ How trauma impacts communication and decision-making

✅ The foundations of Psychological First Aid (PFA)

✅ How volunteers can provide care without causing re-traumatization

✅ Key strategies to recognize distress, stabilize emotions, and connect people to help

Whether you serve in a church, nonprofit, or community organization, this training will help you respond well — not just react fast.

🧠 Remember: Presence before process. Safety before solutions.

📘 For more resources or to book a trauma communication workshop, visit:

👉 www.madetowalk.org