What makes a brand truly relevant and why do so many lose touch with their customers? After two decades leading global brands like Coach, Kate Spade, and L’Oréal across Asia, Yann Bozec shares what it really takes to stay customer-centric in one of the world’s fastest-changing markets. In this episode, he reflects on what separates brands people would truly miss from those that fade away, why understanding the customer is the ultimate competitive edge, and how humility, curiosity, and cultura...
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What makes a brand truly relevant and why do so many lose touch with their customers? After two decades leading global brands like Coach, Kate Spade, and L’Oréal across Asia, Yann Bozec shares what it really takes to stay customer-centric in one of the world’s fastest-changing markets. In this episode, he reflects on what separates brands people would truly miss from those that fade away, why understanding the customer is the ultimate competitive edge, and how humility, curiosity, and cultura...
#178 – USA vs. China – Der Kampf um die globale Elite
Made in China
25 minutes
2 months ago
#178 – USA vs. China – Der Kampf um die globale Elite
Zhou Ming war einer der klügsten Köpfe der amerikanischen Luftfahrt. Jetzt verlässt er die USA und geht zurück nach China. Es ist mehr als ein Jobwechsel. Es ist ein Signal in einem globalen Wettkampf um Talente, Einfluss und technologische Vorherrschaft. Diese Reportage führt von Michigan nach Ningbo, von Silicon Valley nach Shenzhen, von den Designstudios deutscher Autobauer bis in die KI-Labore asiatischer Tech-Konzerne. Sie erzählt von Menschen, deren Entscheidungen ganze Branchen verschi...
Made in China
What makes a brand truly relevant and why do so many lose touch with their customers? After two decades leading global brands like Coach, Kate Spade, and L’Oréal across Asia, Yann Bozec shares what it really takes to stay customer-centric in one of the world’s fastest-changing markets. In this episode, he reflects on what separates brands people would truly miss from those that fade away, why understanding the customer is the ultimate competitive edge, and how humility, curiosity, and cultura...
