What makes a brand truly relevant and why do so many lose touch with their customers? After two decades leading global brands like Coach, Kate Spade, and L’Oréal across Asia, Yann Bozec shares what it really takes to stay customer-centric in one of the world’s fastest-changing markets. In this episode, he reflects on what separates brands people would truly miss from those that fade away, why understanding the customer is the ultimate competitive edge, and how humility, curiosity, and cultura...
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What makes a brand truly relevant and why do so many lose touch with their customers? After two decades leading global brands like Coach, Kate Spade, and L’Oréal across Asia, Yann Bozec shares what it really takes to stay customer-centric in one of the world’s fastest-changing markets. In this episode, he reflects on what separates brands people would truly miss from those that fade away, why understanding the customer is the ultimate competitive edge, and how humility, curiosity, and cultura...
#170 – From 10M to 1B: Inside adidas’ China strategy – Sriram Darbha, former adidas Head of Digital/ SVP Digital
Made in China
40 minutes
4 months ago
#170 – From 10M to 1B: Inside adidas’ China strategy – Sriram Darbha, former adidas Head of Digital/ SVP Digital
“If you don’t have the speed, you’re out of the game.” Sri spent over two decades in leadership roles at adidas before moving to China in 2015 to lead the company's e-commerce and digital strategy in the market. Under his leadership, the business saw rapid growth and transformation. In this episode, Sri shares what it takes for brands to succeed in China. He explains why digital in China is part of daily life, why speed is critical for survival, and how platforms like Tmall, JD, and Douyin ar...
Made in China
What makes a brand truly relevant and why do so many lose touch with their customers? After two decades leading global brands like Coach, Kate Spade, and L’Oréal across Asia, Yann Bozec shares what it really takes to stay customer-centric in one of the world’s fastest-changing markets. In this episode, he reflects on what separates brands people would truly miss from those that fade away, why understanding the customer is the ultimate competitive edge, and how humility, curiosity, and cultura...