In this episode we discuss our last two episodes, Excellence Wins Part 1 of 2, with LTD's very own Joel Zeitman.
This episode is a follow up to our episode earlier this month, Excellence Wins. In this episode, you’ll hear more stories from Horst Schulze’s book, Excellence Wins: A No-Nonsense Guide to Becoming the Best in a World of Compromise, and learn why a commitment to customer service must be the foundation any company, team, or organization is based on. Leadership Guide: https://ltdhospitalitygroup.sharepoint.com/:b:/s/TheLTDWay/EVEPdSYhVqZDtGANnqoU58ABlGz8JS4ueJPtm94yDh3Q3g?e=zotqjM
In this episode we discuss our last episode, Leading from the Middle, with LTD's very own Wendy Molina. Downloadable Leadership Guide: https://ltdhospitalitygroup.sharepoint.com/:b:/s/TheLTDWay/Ebf2WANd765GuKYwdaEKuDABYqKkOjjZRUWZRWFJj6DQMA?e=QTcFEE
In this episode, we explore and explain the three roles that every leader must understand and fulfill to succeed while leading from the middle.
Leading from "the middle" is a difficult—but key—role in every organization. A great leader is a translator, a coach, and a scorekeeper.
Downloadable Leadership Guide:
https://ltdhospitalitygroup.sharepoint.com/:b:/s/TheLTDWay/Ebf2WANd765GuKYwdaEKuDABYqKkOjjZRUWZRWFJj6DQMA?e=QTcFEE
Hospitality is a team sport. A daily employee huddle at a hotel can be an effective way to energize and motivate the team, improve communication, and ensure everyone is on the same page. Some key components that can contribute to a successful and energizing daily huddle at a hotel. Downloadable Leadership Guide: https://ltdhospitalitygroup.sharepoint.com/:b:/s/TheLTDWay/Eag-Zk5caF9Er0H_32_ACrcB9HetF5FccT5mFHZxxJcJZg?e=tvEZdu
The LTD Leadership Lean-In can be a valuable tool for leaders to grow their team by providing a platform for learning and development. Here are some ways leaders can use the podcast to benefit their team. Downloadable Leadership Guide: https://ltdhospitalitygroup.sharepoint.com/:b:/s/TheLTDWay/EUu5v0F3qlhMpi4pX-f0CssB6Fa10oWng21_9-ETuQ2o3g?e=V6cJAK
5 minute Recap of this episode:
In the first episode of the month, we talked about craving useful feedback and three factors that matter when you’re receiving it. In this episode, let’s talk about three factors that matter when you’re giving feedback.
Downloadable Leadership Guide
In the first episode of the month, we talked about craving useful feedback and three factors that matter when you’re receiving it. In this episode, let’s talk about three factors that matter when you’re giving feedback. Downloadable Leadership Guide https://ltdhospitalitygroup.sharepoin...
Richard recaps episode in less than 5 minutes. Tune in to the full episode for a deeper dive and additional valuable content. Leadership Guide: https://ltdhospitalitygroup.sharepoint.com/:b:/s/TheLTDWay/EcJ972J2TixMn1DZ8nUJacYBw714pjpRRX7j9Y6mv6gf8w?e=EPlyuK
Without a doubt, one of the most important tools to develop in our organization is a consistent culture of feedback. Many of us want to know when we are doing something right, but we might also fear or avoid hearing feedback when we’re not. What’s interesting is that most people don’t know how to give helpful feedback. What’s equally challenging is that many people don’t know how to receive it, either. We receive feedback every day. In this episode we discuss how to be better at receiving feedback. Leadership Guide: https://ltdhospitalitygroup.sharepoint.com/:b:/s/TheLTDWay/EcJ972J2TixMn1DZ8nUJacYBMJcylZg70svX0Ma8SxnrPQ?e=MOt3iY
We relate the previous episodes content by interviewing someone who practices it. James Coleman, General Manager of the Residence Inn Chesapeake Greenbrier, tells us a little about himself and how he practices self-leadership.
Your habits matter more than you can imagine. The potential of your leadership is a direct reflection of the quality of your habits. You are what you repeatedly do. This is also true of your team. When you lead with intensity, your team will work with intensity. And if you don’t value excellence, your team will reflect that as well.
Leadership Guide:
https://ltdhospitalitygroup.sharepoint.com/:b:/s/TheLTDWay/EUdSXc5wuAhBu_G0QS6BYMAB6PeX6d6MSVih-nc1I6ysIQ?e=Ya8CPF
In this episode we will define leadership and introduce the Leadership Compass.