Welcome to Loyalty Unlocked, an AI-driven podcast exploring the creation of yuu Rewards, one of the most ambitious coalition loyalty programs ever launched in Hong Kong. Through expert insights and real-world lessons, we break down the risks, strategies, and innovations behind its success. Whether you’re in marketing, loyalty, or business, tune in to uncover what it takes to build a game-changing program.
Intro music by Kabbalistic Village (kabbalisticvillage.com/)
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Welcome to Loyalty Unlocked, an AI-driven podcast exploring the creation of yuu Rewards, one of the most ambitious coalition loyalty programs ever launched in Hong Kong. Through expert insights and real-world lessons, we break down the risks, strategies, and innovations behind its success. Whether you’re in marketing, loyalty, or business, tune in to uncover what it takes to build a game-changing program.
Intro music by Kabbalistic Village (kabbalisticvillage.com/)
In this episode of Loyalty Unlocked, Mark Sage is joined by special guest David Parsons, CEO of Ellipsis and one of the most respected voices in loyalty strategy. Together, they take a deep dive into coalition loyalty — a model often declared dead but still thriving in unexpected ways.
From Qantas Frequent Flyer to yuu Rewards, Mark and David unpack what truly defines a coalition in today’s landscape. Is it about shared ownership, or shared ambition? Is governance more important than intent? And can a coalition still work when every partner wants their own app and programme?
Loyalty Unlocked
Welcome to Loyalty Unlocked, an AI-driven podcast exploring the creation of yuu Rewards, one of the most ambitious coalition loyalty programs ever launched in Hong Kong. Through expert insights and real-world lessons, we break down the risks, strategies, and innovations behind its success. Whether you’re in marketing, loyalty, or business, tune in to uncover what it takes to build a game-changing program.
Intro music by Kabbalistic Village (kabbalisticvillage.com/)