At the Life You Love Laboratory and BIGGBY® COFFEE, we’re out to prove that financial success and healthy workplace culture aren’t two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren’t miserable at work, but that the happier your people are, the more your business will grow.
Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they’re joined by guests from around the world to learn how they are fostering a culture of love and growth in the world’s most innovative and people-centric companies.
Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast.
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At the Life You Love Laboratory and BIGGBY® COFFEE, we’re out to prove that financial success and healthy workplace culture aren’t two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren’t miserable at work, but that the happier your people are, the more your business will grow.
Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they’re joined by guests from around the world to learn how they are fostering a culture of love and growth in the world’s most innovative and people-centric companies.
Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast.
The Difference Between Management & Leadership feat. Rick Loera
Love in Leadership
54 minutes 12 seconds
1 year ago
The Difference Between Management & Leadership feat. Rick Loera
What separates management from true leadership? In this episode, we explore this question with Rick Loera, a BIGGBY® COFFEE franchise owner, and the 2024 BIGGBY® Cup Winner, who shares his journey from restaurant management to franchise ownership. Reflecting on decades of experience, Rick discusses the core principles that set leaders apart, from creating a supportive work culture to nurturing team growth. He explains how BIGGBY®’s PERC philosophy – emphasizing speed, customer experience, and genuine connection – helps him go beyond managing tasks to empowering his team members to thrive.
We also delve into BIGGBY® COFFEE’s broader mission, including its ethical sourcing and commitment to community impact. Rick’s passion for leading with love and purpose is clear as he shares his vision for BIGGBY’s growth in Lorain County and beyond. Tune in to discover how a focus on people, purpose, and positive impact can transform both business and leadership!
Love in Leadership
At the Life You Love Laboratory and BIGGBY® COFFEE, we’re out to prove that financial success and healthy workplace culture aren’t two separate goals. BIGGBY® COFFEE's own cultural transformation is proof that not only is it possible to have a successful company where people aren’t miserable at work, but that the happier your people are, the more your business will grow.
Each week, join host Laura Eich, Chief Purpose Officer at BIGGBY® COFFEE, and her co-host and BIGGBY® COFFEE co-CEO Mike McFall as they’re joined by guests from around the world to learn how they are fostering a culture of love and growth in the world’s most innovative and people-centric companies.
Get inspired. Get real. Get ready to transform workplace culture in America with us. This is the Love in Leadership podcast.
