What if secondhand felt as polished as buying new—and actually grew brand loyalty? We sit down with Relay, the Korean recommerce engine powering white‑label resale for major fashion groups and department stores, to unpack how trust, speed, and cleaning every item can flip circularity into a profit center. From doorstep pick‑ups and instant store credit to meticulous QC and photography, Relay’s model keeps resale inside the brand ecosystem and turns trade‑ins into repeat purchases. We get int...
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What if secondhand felt as polished as buying new—and actually grew brand loyalty? We sit down with Relay, the Korean recommerce engine powering white‑label resale for major fashion groups and department stores, to unpack how trust, speed, and cleaning every item can flip circularity into a profit center. From doorstep pick‑ups and instant store credit to meticulous QC and photography, Relay’s model keeps resale inside the brand ecosystem and turns trade‑ins into repeat purchases. We get int...
War Over Resources: Building Local, Circular Supply Chains with Lisa Morales-Hellebo from REFASHIOND Ventures
LOOPED IN with Carl Warkentin
55 minutes
2 months ago
War Over Resources: Building Local, Circular Supply Chains with Lisa Morales-Hellebo from REFASHIOND Ventures
Lisa Morales-Hellebo takes us on a captivating journey from her DIY beginnings in the Bronx to becoming a pioneering force in reshaping global supply chains. Her story reveals how necessity and curiosity led her through roles in design, tech startups, and eventually to founding Refashion Ventures – a fund uniquely positioned to transform how we think about manufacturing and materials. After experiencing firsthand the challenges of being a Latina woman raising capital in the male-dominated te...
LOOPED IN with Carl Warkentin
What if secondhand felt as polished as buying new—and actually grew brand loyalty? We sit down with Relay, the Korean recommerce engine powering white‑label resale for major fashion groups and department stores, to unpack how trust, speed, and cleaning every item can flip circularity into a profit center. From doorstep pick‑ups and instant store credit to meticulous QC and photography, Relay’s model keeps resale inside the brand ecosystem and turns trade‑ins into repeat purchases. We get int...
