What if secondhand felt as polished as buying new—and actually grew brand loyalty? We sit down with Relay, the Korean recommerce engine powering white‑label resale for major fashion groups and department stores, to unpack how trust, speed, and cleaning every item can flip circularity into a profit center. From doorstep pick‑ups and instant store credit to meticulous QC and photography, Relay’s model keeps resale inside the brand ecosystem and turns trade‑ins into repeat purchases. We get int...
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What if secondhand felt as polished as buying new—and actually grew brand loyalty? We sit down with Relay, the Korean recommerce engine powering white‑label resale for major fashion groups and department stores, to unpack how trust, speed, and cleaning every item can flip circularity into a profit center. From doorstep pick‑ups and instant store credit to meticulous QC and photography, Relay’s model keeps resale inside the brand ecosystem and turns trade‑ins into repeat purchases. We get int...
Funding What Business Can’t: Inclusive Circularity through Philanthropy with Fernanda Drumond from H&M Foundation
LOOPED IN with Carl Warkentin
1 hour 1 minute
4 months ago
Funding What Business Can’t: Inclusive Circularity through Philanthropy with Fernanda Drumond from H&M Foundation
“Philanthropy isn’t just about giving — it’s about igniting. We step in where no one else can, absorbing risk, catalyzing innovation, and building ecosystems where businesses alone can’t go.”— Fernanda Drumond, H&M Foundation Fernanda Drummond brings a refreshing perspective to the textile industry's sustainability challenges as Head of Collective Action at the H&M Foundation. In this illuminating conversation, she dismantles common misconceptions about philanthropy's role in creatin...
LOOPED IN with Carl Warkentin
What if secondhand felt as polished as buying new—and actually grew brand loyalty? We sit down with Relay, the Korean recommerce engine powering white‑label resale for major fashion groups and department stores, to unpack how trust, speed, and cleaning every item can flip circularity into a profit center. From doorstep pick‑ups and instant store credit to meticulous QC and photography, Relay’s model keeps resale inside the brand ecosystem and turns trade‑ins into repeat purchases. We get int...
