Karl Siebrecht and Ben Dean speak with two seasoned supply chain experts, Bob Spieth and Jeff Sexstone, about the essential factors for success in 3PL warehousing. Bob Spieth, Executive Advisor, Advent International, shares his experiences in growing logistics businesses, emphasizing the importance of people, technology, process management, and disciplined new business practices. Jeff Sexstone, a Partner at Kearney, discusses how shippers can structure and manage 3PL partnerships effectively, highlighting the evolving role of technology, automation, and governance in logistics. Together, they provide a comprehensive look at how 3PL providers and their clients can foster strong, resilient partnerships in a rapidly changing industry.

Key topics discussed:

• The four key pillars of 3PL success: people, technology, process management, and disciplined new business execution.
• The evolving role of technology in 3PL operations, including automation, visibility tools, and customer-facing digital interfaces.
• The importance of structuring strong 3PL contracts and governance models to align incentives and ensure long-term success.
• How external factors like inflation, geopolitical disruptions, and changing customer expectations are reshaping 3PL relationships and strategies.