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How KFC UK Is Winning Gen Z with Digital & Local Marketing
Local Marketing Beat Podcast
15 minutes 57 seconds
7 months ago
How KFC UK Is Winning Gen Z with Digital & Local Marketing
In this episode of Local Marketing Beat, we're joined by Jaime Arribas, Senior Marketing Technology Manager at KFC UK and Ireland, to explore how the iconic brand is evolving for the next generation. From bold beverage launches like Kwench to local SEO, social media, and AI-driven search strategies, this episode is packed with practical insights for marketers in the QSR space.🔍 Learn how KFC is turning Google Business Profile clicks into real foot traffic, boosting loyalty with online reviews, and measuring ROI across channels.👇 Timestamps below to help you jump to what interests you most:⏱️ Timestamps00:00 - Intro00:20 - Episode overview: KFC’s digital strategy00:50 - Meet the guest: Jaime Arribas from KFC01:40 - What it means to “build a brand for the next generation”03:30 - The role of Quench in engaging Gen Z04:30 - Importance of Google Business Profile & Apple Maps05:15 - 14% increase in direction clicks & review response strategy06:00 - Is it about loyalty or acquiring new customers?06:50 - How KFC promotes new products across channels08:00 - Budget balance: Traditional vs. social media09:00 - How KFC measures ROI from digital campaigns10:30 - Tracking Google Maps clicks to in-store revenue11:40 - The impact of AI-driven search on local marketing13:00 - One key takeaway: Listen and respond to your customers14:50 - In-store renovations & omnichannel brand experience15:40 - Wrap-up & where to learn more👀 Subscribe for more local marketing insights and brand strategy breakdowns.📍 Learn more at: https://www.uberall.com#LocalMarketing #KFC #DigitalMarketing #Uberall #QSR #SEO #SocialMediaMarketing #GenZMarketing #CustomerExperience #LocationMarketing