What if etiquette wasn’t about being “proper”, but about being truly present? In this inspiring episode, Nick Houpt and Steven Baxendale sit down with Dr Philip Sykes, founder of The British School of Excellence, to explore the deeper meaning of etiquette, emotional intelligence, and authentic human connection. Dr Sykes shares the pivotal experiences that shaped his journey, from working at one of South Africa’s top restaurants, The Colony, to his studies at hotel school and his decades of gl...