
Join Lauren and Monica as they sit down with Bill Overton, PCAM — veteran community manager, industry leader, and contributing author to CAI’s Managing Mental Health. In one of the most personal conversations yet, Bill opens up about his own mental health journey, sharing honest reflections on resilience, burnout, and the importance of normalizing wellness in leadership. Together, they explore what it means to lead with empathy and create healthier, more sustainable workplaces across the community management industry.