In this episode of Life in Private Staffing, I sit down with Sarah Eaton, HR Director at Consensio Holidays, a luxury ski company operating some of the most exclusive chalets in the French Alps.
Having placed Sarah in her current role, I knows firsthand the challenges of recruiting and managing seasonal staff in high-pressure, high-end hospitality environments. Together, we dive into:
✨ What it takes to run a 70+ strong seasonal team in some of Europe’s most sought-after ski resorts
✨ The key qualities Sarah looks for when hiring chalet managers, private chefs, chauffeurs and hosts
✨ How Brexit has changed ski season recruitment and staffing dynamics
✨ Staff retention, morale and keeping a team motivated through 18 guest-packed weeks
✨ How working a ski season can shape careers – and why it’s not just about skiing every day
Sarah also shares behind-the-scenes stories from the world of luxury chalets – from immersive Frozen-themed kids’ parties to guests flying in their own fine wine collections. Whether you’re thinking about working a ski season, hiring chalet staff, or simply curious about what it takes to deliver world-class service in a demanding environment, this episode is packed with insight and inspiration.
Resources & Links:
🌐 View Consensio Holidays’ vacancies: https://www.consensiochalets.co.uk
🌐 Find out more about Silver Swan Recruitment: https://www.silverswanrecruitment.com
If you’re considering a ski season, or looking to hire outstanding chalet staff, don’t miss this episode!