This is more than just a podcast; it's a raw, honest, and ultimately inspiring story. Join us as Dale, a Business Owner at NEXT, shares his deeply personal journey through his son Arlo's rare heart condition and how NEXT's unparalleled support became a lifeline during their family's darkest days.00:00 Intro00:28 Welcome Dale: Menswear Business Owner at NEXT00:49 Explaining the Business Owner Role02:35 Dale's Career Journey: From Retail to Online03:28 Differences: Working in Retail vs. Online03:49 Embracing Chaos & The Fast Pace of E-commerce04:24 Innovations in E-commerce: Personalisation & AI05:25 AI as a Tool: Efficiency & Digital Assistant06:23 Understanding E-commerce at NEXT07:23 Why Dale Chose to Share His Story08:23 Arlo's Heart Condition & Hospital Journey09:00 Finding Hope Amidst Chaos09:39 Support from Charities: BCH, Acorns, Ronald McDonald House11:20 Arlo's Recovery & Life with a Heart Condition12:26 Perseverance & The Fight or Flight Response13:25 Unwavering Support from NEXT & Colleagues14:48 Team Stepping Up & Remote Work Support15:57 Life Perspective Shift: What Truly Matters16:20 Fundraising & Giving Back to Charities17:16 Mental Health Advice: Don't Suffer in Silence17:57 NEXT's Wellbeing Resources19:06 Gratitude & Arlo's ProgressDon't forget to subscribe to our channel and hit the notification bell to receive updates on everything Life at NEXT!Pursue your ambition and join the NEXT team → https://tinyurl.com/3esp3ux8Follow us!Instagram: www.instagram.com/lifeatnextTikTok: www.tiktok.com/@lifeatnextFacebook: www.facebook.com/lifeatnextLinkedIn: www.linkedin.com/company/lifeatnext#LifeAtNEXT #LetsTakeItOn