LGProcast - Episode 12 - How Councils Get CX Right (and Wrong)

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LGProcast

Local Government Professionals Inc

14 episodes

3 months ago

LGPro explores the future of the local government workforce with SGS Economics and Planning Senior Associate, Michelle Tjondro.

Government

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LGPro explores the future of the local government workforce with SGS Economics and Planning Senior Associate, Michelle Tjondro.

Government

https://i1.sndcdn.com/artworks-KZ5NyIhfO8gb2w3x-NMI7bw-t3000x3000.jpg

LGProcast - Episode 12 - How Councils Get CX Right (and Wrong)

LGProcast

13 minutes 33 seconds

2 years ago

LGProcast - Episode 12 - How Councils Get CX Right (and Wrong)

LGPro asks CSBA's CX Director, Kate Gorman if councils are meeting customer expectations for service and what they could be doing better.