Roles, Goals, and Communication: Launching an Outreach Program

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Leveraging the Laboratory

Mayo Clinic Laboratories

36 episodes

2 weeks ago

A Mayo Clinic podcast for administrators, outreach managers, and laboratory professionals hosted by Jane Hermansen, outreach manager at Mayo Clinic Laboratories, on how to best leverage and optimize the laboratory for patients, clients, and staff.

All content for Leveraging the Laboratory is the property of Mayo Clinic Laboratories and is served directly from their servers with no modification, redirects, or rehosting. The podcast is not affiliated with or endorsed by Podjoint in any way.

Roles, Goals, and Communication: Launching an Outreach Program

Leveraging the Laboratory

23 minutes

6 months ago

Roles, Goals, and Communication: Launching an Outreach Program

In this episode of Mayo Clinic Laboratories’ “Leveraging the Laboratory” podcast, host Jane Hermansen, outreach manager at Mayo Clinic Laboratories, is joined by colleagues Ellen Dijkman Dulkes and Brianne Newton to discuss building an outreach team. Specific topics include:

Insights for identifying roles and staff for your outreach team.
Guidance for establishing goals for an emerging outreach program.
Strategies for effective communication among the outreach team.
Tips for building strong relationships with your customers.