Part 2 focuses on the practical steps and real-life challenges of carrying out layoffs, like coordinating with HR and IT, preparing benefit info, and setting up conversations with those affected. Emily shares personal experiences, including handling difficult reactions and making sure Chiefs of Staff help with both the announcements and the follow-up communication to support everyone involved. The episode also covers how to manage the work left behind and how to help teams refocus after a lay...
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Part 2 focuses on the practical steps and real-life challenges of carrying out layoffs, like coordinating with HR and IT, preparing benefit info, and setting up conversations with those affected. Emily shares personal experiences, including handling difficult reactions and making sure Chiefs of Staff help with both the announcements and the follow-up communication to support everyone involved. The episode also covers how to manage the work left behind and how to help teams refocus after a lay...
Addressing Team Turf Wars: Leadership Lessons for Chiefs of Staff
Leveraging Leadership
26 minutes
1 week ago
Addressing Team Turf Wars: Leadership Lessons for Chiefs of Staff
This episode covers how a Chief of Staff can address two teams stuck in a blame game at a biotech startup. Emily shares examples like holding one-on-one meetings with managers and team members, presenting anonymized feedback, setting clear expectations for team behavior, and publicly reinforcing new team norms. He explains how to reset the group dynamic so everyone understands the new way forward and knows “pointing fingers” is no longer acceptable. Links Mentioned: Clarity Call with Emily&...
Leveraging Leadership
Part 2 focuses on the practical steps and real-life challenges of carrying out layoffs, like coordinating with HR and IT, preparing benefit info, and setting up conversations with those affected. Emily shares personal experiences, including handling difficult reactions and making sure Chiefs of Staff help with both the announcements and the follow-up communication to support everyone involved. The episode also covers how to manage the work left behind and how to help teams refocus after a lay...
